A web hosting service is a type of Internet hosting service that allows individuals and organizations to provide their own website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for servers they do not own to be located in their data center, called colocation.

Hosting uptime refers to the percentage of time the host is accessible via the internet. Many providers state that they aim for at least 99.9% uptime (roughly equivalent to 45 minutes of downtime a month, or less), but there may be server restarts and planned (or unplanned) maintenance in any hosting environment, which may or may not be considered part of the official uptime promise.

Many providers tie uptime and accessibility into their own service level agreement (SLA). SLAs sometimes include refunds or reduced costs if performance goals are not met.

Web hosting is often provided as part of a general Internet access plan; there are many free and paid providers offering these services.

A customer needs to evaluate the requirements of the application to choose what kind of hosting to use. Such considerations include database server software, scripting software, and operating system. Most hosting providers provide Linux-based web hosting which offers a wide range of different software. A typical configuration for a Linux server is the LAMP platform: Linux, Apache, MySQL, and PHP/Perl/Python. The webhosting client may want to have other services, such as email for their business domain, databases or multi-media services for streaming media. A customer may also choose Windows as the hosting platform. The customer still can choose from PHP, Perl, and Python but may also use ASP .Net or Classic ASP.

Web hosting packages often include a Web Content Management System, so the end-user doesn't have to worry about the more technical aspects. These Web Content Management systems are great for the average user, but for those who want more control over their website design, this feature may not be adequate.